Heroes Work Here

Thank you to our nursing staff who work so hard for our patients in normal times, but have really stepped up to the plate during the COVID-19 outbreak. Your work is extremely appreciated and valued.

Creating Memorable
Moments!

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Caring Approach in
Everything We Do!

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Choosing the Road
To Recovery...

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COVID-19

In order to keep our residents, their personal representatives and families, and the public informed of COVID-19 cases, the center is providing information whenever a new positive case of COVID-19 is confirmed or whenever three or more residents or staff show signs of respiratory issues within a 72-hour period.

Date of most recent confirmed infection of COVID-19

6-7-21

Date of most recent occurrence of three or more residents or staff with new-onset of respiratory symptoms within 72 hours of each other

None

The center is doing everything possible to limit the spread of the virus, including adhering to guidance from federal, state, and local health and policy authorities.

Get additional information on mitigating steps the center is taking to prevent and control the spread of COVID-19, as well as cumulative information on COVID-19 cases at the center, can be found below.

Learn More
Your Health is in Good Hands

We are taking initatives to keep our residents and staff safe.

See what we're doing



SERVICES

Short-Term Stay After Hospital Admission

Patients that have been admitted to a hospital for a minimum of three nights may have the option for a short-term stay in our center to receive 24-hour Nursing care and Physical, Occupational and Speech Therapy up to seven-days each week. Patients may also request a short-term Respite in-patient stay for periods of a few days to several months.
READ MORE

In-Patient Residential Stay

Patients that require a permanent in-patient stay may be admitted from the Hospital, Assisted Living Facility or Home after receiving an admission order from their primary physician.
READ MORE

Specialty Programs

Our Center is focused on adding specialty clinical programs to better serve patients. In some cases, additional training and education can be provided for staff on specialized equipment and treatment programing that may enhance recovery times. SEE ALL SPECIALTY PROGRAMS

SEE ALL SERVICES

FEATURES

Private/Semi Private Rooms

Admissions 7 Days per Week

Landscaped Grounds

Therapy up to 7 Days per Week

Activities

Rehabilitation Gym

TAKE A TOURADMISSIONS INFO

INSURANCES ACCEPTED

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aenta Logo
humana Logo
medicare Logo
unitedhealthcare Logo
cigna Logo
tricare Logo
medicaid Logo
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                    [review] => The employees are warm, friendly and helpful.  I recommend MetroWest Nursing and Rehab for employment opportunities as well as short or long term care.
                    [rating] => 5
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                    [review] => We made an appointment for 3pm to  be tested for  Covid prior to seeing our Mom. We waited patiently. One gentleman came out 15 mins later but the staff never  showed up  until 45 mins later and stated that we were being  rude.This is unacceptable
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                    [reviewer] => Mohamed Khan
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                            [Review Text Prior To May 21, 2021] => We made an appointment for 3pm to  be tested for  Covid prior to seeing our Mom. We waited patiently. One gentleman came out 15 mins later but the staff never  showed up  until 45 mins later and stated that we were being  rude.This is unacceptable
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                            [response] => Mohamed, we're sorry that we missed the mark with your experience. We have our Team looking into our in demand, COVID Testing process to assure that we streamline it as much as possible.   Thank You for making us aware of this.
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                    [reviewer] => David Hantman
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                            [Review Text Prior To Dec 1, 2020] => My mother went to this nursing home 4-years ago.-Understaff and Undertrained Staffing (they were always short staffed and may of the staff would quit after only a few weeks.-No compassion (Rude and Nasty administration)-Food is not nutritional (no fresh foods, very limited selection)-Limited supplies (diapers, toilet paper, towels, wash clothes)-Nurses kept on giving wrong medication, never a doctor on call.-When my mother had to go to the hospital, it was always a fight with the nursing home not allowing her to go to a hospital.-Administration lies about everything and constantly.We just didn't leave our mother in the home, we were active and cared about her well being so when we did bring up these issues to the administration, nurses and other staff members, they didn't want to be bothered, all they cared about is getting paid. We tried many times to get her to another nursing home but it was very difficult because to find a female bed in the Orlando area that was close to family, it was impossible to find another location so we had to deal with Metro West.My mother finally passed away. Since the covid outbreak we were not able to go into the facility to get her things. A staff members had to pack her belongings and they couldn't even do that right, they "misplaced" her red walker and when we told them we would like her walker back, they again gave us an attituded and told us she didn't have a walker...which we purchased prior to the covid outbreak and gave it to her so she can walk around better, it was a red walker and we never got it back and was treated like rudely by a women name Sue but everyone from this women name Paula to others in the administration side was very rude when you mentioned or got involved with our mothers care, for the past 4-years we were treated like trash and the staff wasn't bothered one bit. I would not recommend this place to anyone and I've heard many horror stories from other families about the same issues. Don't bring a loved one to this facility if you don't have too!
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                    [review] => The rehab staff is amazing, the nurses and cna's are very helpful.  The building is clean and there are no foul smells.  The food looks well prepared and the meals are well planned.  If you are looking for a rehab after an illness or surgery look at Metrowest you won't be disappointed.
                    [rating] => 4
                    [reviewer] => Sue Stolpa
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                            [Review Text Prior To Dec 1, 2020] => The rehab staff is amazing, the nurses and cna's are very helpful.  The building is clean and there are no foul smells.  The food looks well prepared and the meals are well planned.  If you are looking for a rehab after an illness or surgery look at Metrowest you won't be disappointed.
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                            [Review Text Prior To May 21, 2021] => The rehab staff is amazing, the nurses and cna's are very helpful.  The building is clean and there are no foul smells.  The food looks well prepared and the meals are well planned.  If you are looking for a rehab after an illness or surgery look at Metrowest you won't be disappointed.
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                            [Review Text Prior To Nov 26, 2020] => The rehab staff is amazing, the nurses and cna's are very helpful.  The building is clean and there are no foul smells.  The food looks well prepared and the meals are well planned.  If you are looking for a rehab after an illness or surgery look at Metrowest you won't be disappointed.
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                    [review] => Nice place with wonderful therapy!
                    [rating] => 5
                    [reviewer] => littlepapi baisden
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                            [Review Text Prior To Dec 1, 2020] => Nice place with wonderful therapy!
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                            [Review Text Prior To May 21, 2021] => Nice place with wonderful therapy!
                            [Review Text Prior To May 25, 2021] => 
                            [Review Text Prior To Nov 26, 2020] => Nice place with wonderful therapy!
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                    [review] => The stay here was as good as it gets for rehabilitation. Everyone is so nice that has worked with me.
                    [rating] => 5
                    [reviewer] => Carol Mann
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                            [user] => Tom O'Neill
                            [response] => This is great news! We're so happy to know that you had a good experience.
                            [status] => Posted
                            [response_date] => 2021-05-27 15:12:36
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                    [review] => The stay here was as good as it gets for rehabilitation. Everyone is so nice that has worked with me.
                    [rating] => 5
                    [reviewer] => Carol Mann
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                            [Review Text Prior To Dec 1, 2020] => The stay here was as good as it gets for rehabilitation. Everyone is so nice that has worked with me.
                            [Review Text Prior To Dec 2, 2020] => Report review
                            [Review Text Prior To Dec 3, 2020] => 1 review
                            [Review Text Prior To May 21, 2021] => The stay here was as good as it gets for rehabilitation. Everyone is so nice that has worked with me.
                            [Review Text Prior To May 25, 2021] => 
                            [Review Text Prior To Nov 26, 2020] => The stay here was as good as it gets for rehabilitation. Everyone is so nice that has worked with me.
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                    [review] => Love working here, love the residents and staff.
                    [rating] => 5
                    [reviewer] => Todd Holmes
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                            [Review Text Prior To Dec 1, 2020] => Love working here, love the residents and staff.
                            [Review Text Prior To Dec 2, 2020] => Report review
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                            [Review Text Prior To May 21, 2021] => Love working here, love the residents and staff.
                            [Review Text Prior To May 25, 2021] => 
                            [Review Text Prior To Nov 26, 2020] => Love working here, love the residents and staff.
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                    [review] => I enjoyed the stay here. Everyone was professional. The people in therapy were awesome. They all took extra time to go the extra mile. Therapy is 5 stars. They got me up and going. The only reason I give them 4 stars is because of the food. Leroy Grimsley
                    [rating] => 4
                    [reviewer] => Joanne Grimsley
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                            [Review Text Prior To Dec 1, 2020] => I enjoyed the stay here. Everyone was professional. The people in therapy were awesome. They all took extra time to go the extra mile. Therapy is 5 stars. They got me up and going. The only reason I give them 4 stars is because of the food. Leroy Grimsley
                            [Review Text Prior To Dec 2, 2020] => Report review
                            [Review Text Prior To May 21, 2021] => I enjoyed the stay here. Everyone was professional. The people in therapy were awesome. They all took extra time to go the extra mile. Therapy is 5 stars. They got me up and going. The only reason I give them 4 stars is because of the food. Leroy Grimsley
                            [Review Text Prior To May 25, 2021] => 
                            [Review Text Prior To Nov 26, 2020] => I enjoyed the stay here. Everyone was professional. The people in therapy were awesome. They all took extra time to go the extra mile. Therapy is 5 stars. They got me up and going. The only reason I give them 4 stars is because of the food. Leroy Grimsley
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                            [Review Text Prior To Nov 30, 2020] => Report review
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                    [review] => I would recommend people to come here, the food was good, activities were great, and rehab was nice.
                    [rating] => 5
                    [reviewer] => Tommie Passmore
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                            [Review Text Prior To Dec 1, 2020] => I would recommend people to come here, the food was good, activities were great, and rehab was nice.
                            [Review Text Prior To Dec 2, 2020] => Report review
                            [Review Text Prior To Dec 3, 2020] => 1 review
                            [Review Text Prior To May 21, 2021] => I would recommend people to come here, the food was good, activities were great, and rehab was nice.
                            [Review Text Prior To May 25, 2021] => 
                            [Review Text Prior To Nov 26, 2020] => I would recommend people to come here, the food was good, activities were great, and rehab was nice.
                            [Review Text Prior To Nov 27, 2020] => 9 months ago-(function(){var id='tsuid0QzAX4u8GJaj5NoPx9OY4AE8';document.getElementById(id).oncontextmenu = function(){return false;};})();
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                            [Review Text Prior To Nov 29, 2020] => 9 months ago-(function(){var id='tsuidMa3CX9vfMtul5NoPmNSHmAw8';document.getElementById(id).oncontextmenu = function(){return false;};})();
                            [Review Text Prior To Nov 30, 2020] => Report review
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                    [review] => 
                    [rating] => 5
                    [reviewer] => Betsy Colón
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                    [review_date] => 2020-05-21
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                            [Review Text Prior To Dec 1, 2020] => My experience at MetroWest was literally life changing. Besides the obvious of sincerely caring employees where they remembered & called you by your first name. The facility was Empecably clean. Beautiful to look at, inside & out.  I was deeply depressed & was given advice & hope to overcome. I’m deeply grateful to everyone & would recommend because they go the extra mile.
                            [Review Text Prior To Dec 2, 2020] => Report review
                            [Review Text Prior To May 21, 2021] => My experience at MetroWest was literally life changing. Besides the obvious of sincerely caring employees where they remembered & called you by your first name. The facility was Empecably clean. Beautiful to look at, inside & out.  I was deeply depressed & was given advice & hope to overcome. I’m deeply grateful to everyone & would recommend because they go the extra mile.
                            [Review Text Prior To Nov 26, 2020] => My experience at MetroWest was literally life changing. Besides the obvious of sincerely caring employees where they remembered & called you by your first name. The facility was Empecably clean. Beautiful to look at, inside & out.  I was deeply depressed & was given advice & hope to overcome. I’m deeply grateful to everyone & would recommend because they go the extra mile.
                            [Review Text Prior To Nov 27, 2020] => 8 months ago-(function(){var id='tsuid0QzAX4u8GJaj5NoPx9OY4AE5';document.getElementById(id).oncontextmenu = function(){return false;};})();
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                            [Review Text Prior To Nov 29, 2020] => 8 months ago-(function(){var id='tsuidMa3CX9vfMtul5NoPmNSHmAw5';document.getElementById(id).oncontextmenu = function(){return false;};})();
                            [Review Text Prior To Nov 30, 2020] => Report review
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                    [rating] => 1
                    [reviewer] => Stephen Truitt
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                            [Review Text Prior To Dec 1, 2020] => Terrible place! Take your family elsewhere. They do not care much for the residents at all and they lie about the number of nurses and help that are on staff daily. They let residents sit for hours while they're light is on and they steal from the older people here. Go anywhere else! You also won't be able to go in after certain hours or before certain hours in the morning because no one answers the door
                            [Review Text Prior To Dec 2, 2020] => Report review
                            [Review Text Prior To May 21, 2021] => Terrible place! Take your family elsewhere. They do not care much for the residents at all and they lie about the number of nurses and help that are on staff daily. They let residents sit for hours while they're light is on and they steal from the older people here. Go anywhere else! You also won't be able to go in after certain hours or before certain hours in the morning because no one answers the door
                            [Review Text Prior To Nov 26, 2020] => Terrible place! Take your family elsewhere. They do not care much for the residents at all and they lie about the number of nurses and help that are on staff daily. They let residents sit for hours while they're light is on and they steal from the older people here. Go anywhere else! You also won't be able to go in after certain hours or before certain hours in the morning because no one answers the door
                            [Review Text Prior To Nov 27, 2020] => 9 months ago-(function(){var id='tsuid0QzAX4u8GJaj5NoPx9OY4AE6';document.getElementById(id).oncontextmenu = function(){return false;};})();
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                            [Review Text Prior To Nov 29, 2020] => 9 months ago-(function(){var id='tsuidMa3CX9vfMtul5NoPmNSHmAw6';document.getElementById(id).oncontextmenu = function(){return false;};})();
                            [Review Text Prior To Nov 30, 2020] => Report review
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                    [review] => My experience at MetroWest was literally life changing. Besides the obvious of sincerely caring employees where they remembered & called you by your first name. The facility was Empecably clean. Beautiful to look at, inside & out.  I was deeply depressed & was given advice & hope to overcome. I’m deeply grateful to everyone & would recommend because they go the extra mile.
                    [rating] => 5
                    [reviewer] => Betsy Colón
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                    [review] => 
                    [rating] => 5
                    [reviewer] => Christian Malespin
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                    [review_date] => 2020-03-04
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                            [Review Text Prior To Dec 4, 2020] => 9 months ago-(function(){var id='tsuidMa3CX9vfMtul5NoPmNSHmAw10';document.getElementById(id).oncontextmenu = function(){return false;};})();
                            [Review Text Prior To Nov 26, 2020] => 
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                    [review] => If you love your family, don't put them here! Between the food being TERRIBLE and the nurses being understaffed and having to work double shifts and being extremely tired. The front door is not accessible to anyone after 730 without a nurse coming to open the door and they do not give anyone the code. Patients hitting their buttons to call for someone and no one ever showing up or hours later. Hearing people screaming for help while walking down the hallway and no one bothers to check on them. Thieves on the staff that take the patients personal belongings and having to fight to get a paycheck for the items in which you will never see a dime. Only a few good nurses and the rest of the staff could care less. Go anywhere else but here!
                    [rating] => 1
                    [reviewer] => Daniel Landorse
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                    [review_date] => 2020-03-02
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                            [Review Text Prior To Dec 1, 2020] => If you love your family, don't put them here! Between the food being TERRIBLE and the nurses being understaffed and having to work double shifts and being extremely tired. The front door is not accessible to anyone after 730 without a nurse coming to open the door and they do not give anyone the code. Patients hitting their buttons to call for someone and no one ever showing up or hours later. Hearing people screaming for help while walking down the hallway and no one bothers to check on them. Thieves on the staff that take the patients personal belongings and having to fight to get a paycheck for the items in which you will never see a dime. Only a few good nurses and the rest of the staff could care less. Go anywhere else but here!
                            [Review Text Prior To Dec 2, 2020] => Report review
                            [Review Text Prior To Nov 26, 2020] => If you love your family, don't put them here! Between the food being TERRIBLE and the nurses being understaffed and having to work double shifts and being extremely tired. The front door is not accessible to anyone after 730 without a nurse coming to open the door and they do not give anyone the code. Patients hitting their buttons to call for someone and no one ever showing up or hours later. Hearing people screaming for help while walking down the hallway and no one bothers to check on them. Thieves on the staff that take the patients personal belongings and having to fight to get a paycheck for the items in which you will never see a dime. Only a few good nurses and the rest of the staff could care less. Go anywhere else but here!
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                            [Review Text Prior To Nov 30, 2020] => Report review
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                    [review] => I enjoyed the stay here. Everyone was professional. The people in therapy were awesome. They all took extra time to go the extra mile. Therapy is 5 stars. They got me up and going. The only reason I give them 4 stars is because of the food. Leroy Grimsley
                    [rating] => 4
                    [reviewer] => Joanne Grimsley
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                    [review] => Metro West nursing and rehab is really starting to shine. A new leadership team and a culture that is making a difference. You can see it with the staff and how the patients look. My stay there was a joy. Amazing nursing care and of course the rehab service was second to none. Don’t miss the opportunity to tour this wonderful center when you have rehab or LTC needs
                    [rating] => 5
                    [reviewer] => Charles Bell
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                    [review] => I like to thanks everybody from the nurse to the therapistvanf CNAs how wonderful, how intelligent and very professional. I came here with a shoulder replacement I am doing fine and like everybody to know what a great facility. I'll be going home soon so I thank everybody.
                    [rating] => 5
                    [reviewer] => Wilbert Woods
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                    [review] => As a healthcare professional, i appreciate the high level of care and positive attitude of the management and staff. Thank you for all you do.
                    [rating] => 5
                    [reviewer] => Warnell McCall
                    [review_url] => https://www.google.com/search?q=Metro+West+Nursing+and+Rehab+Center+-+5900+Westgate+Dr%2C+Orlando%2C+FL+32835%2C+USA&ludocid=9262027674268815097#lrd=0x0:0x80895518f0a14ef9,1,
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                    [review] => Metro West nursing and rehab is really starting to shine. A new leadership team and a culture that is making a difference. You can see it with the staff and how the patients look. My stay there was a joy. Amazing nursing care and of course the rehab service was second to none. Don’t miss the opportunity to tour this wonderful center when you have rehab or LTC needs
                    [rating] => 5
                    [reviewer] => Charles Bell
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                    [review] => I would recommend this facility for short term rehab and/or long term care as all departments work well together to improve each patients quality of life and overall mobility.  The facility is well maintained with a beautiful courtyard.
                    [rating] => 5
                    [reviewer] => Bryn Lohmeyer
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                    [rating] => 1
                    [reviewer] => Candace Bailey
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                    [review] => I enjoyed my stay here, it is a very friendly environment. I have been a resident 3 times this year, and I keep requesting to come back.There is a beautiful garden indoors and the place looks great. Housekeeping does a great job.Therapy is great and very helpful, without forgetting the nursing care.I truly recommend this place to anybody.
                    [rating] => 5
                    [reviewer] => Winston McGill
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                    [review] => This facility is very clean and the workers are very professional. I appreciate that they keep all the doors locked for protection of residents and unwanted guess. They take care of any concerns. I am also able to reach any of the staff when I do have a concern or question.
                    [rating] => 5
                    [reviewer] => Lola Naulings
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                    [review] => I recently had a stay here and was very apprehensive about going. But, upon arrival I was pleasantly surprised to know that I had nothing to worry about. I was greeted by a very friendly staff and felt very much at home. All the staff from Cna’s to therapists to nurses, doctors all very one else made me feel special and very well taken care of. If I ever needed rehab again, I would return to Metro West and will gladly recommend this place to anyone.
                    [rating] => 5
                    [reviewer] => Audrey Evering
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                    [rating] => 5
                    [reviewer] => Cloladiva Sicaria
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                    [review] => Great place to work. Staff is very helpful.
                    [rating] => 5
                    [reviewer] => Shannon Phillips
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                    [review] => Good service and excellent care All around! The Administrator and department heads have been an asset to my healing process! The Rehab team, activity staff, Nursing staff, CNAs, house keeping and dietary staff were excellent! 5 Starz for everyone! I am so grateful for every person that has come in to contact with me whether it be staffing, patients or family members. In my book this is a 5 star facility! -Eddie May Golden
                    [rating] => 5
                    [reviewer] => Eddie Golden
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                    [review] => I worked at Metrowest as an interim for a short period of time. I was touched by the care given to those residents all the way from administration to the CNA’s. As an employee there the support and encouragement by other staff to help you strive and succeed in your position , is amazing! Metrowest is a great place to work and bring your love ones!!
                    [rating] => 5
                    [reviewer] => Pascaline Dorleus
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                    [review] => I would like to thank the Metro West Nursing & Rehabilitation Center, Physical/Occupational Therapy Department, Therapist and Program Manager (Mrs. Pascale Dorleus) for their professionalism and caring dedication that I observed from each Therapist as they worked with residents at the center.  Because of their knowledge and experience I can truly say that I am much better now than when I arrived.  I am leaving with the knowledge I need to continue to get stronger, thanks to targeted exercises I learned  in Physical therapy, and Occupational therapy.Thanks to you all very muchCharles E. Calhoun
                    [rating] => 5
                    [reviewer] => charles calhoun
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                    [review] => I enjoyed my stay here, it is a very friendly environment. I have been a resident 3 times this year, and I keep requesting to come back. There is a beautiful garden indoors and the place looks great. Housekeeping does a great job.Therapy is great and very helpful, without forgetting the nursing care.  I truly recommend this place to anybody.
                    [rating] => 5
                    [reviewer] => Winston McGill
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                    [review] => MetroWest is one of the top facilities in the Orlando area. As a marketer I have toured many facilities in Seminole, Orange and Volusia county and it definitely stands out as one of the more clean, well maintained buildings along with the outstanding commitment to care. Not only is it good looking on the outside but the staff and admin team is unlike any other I’ve ever seen. It’s truely like a family to work with and I would trust them with my loved ones any day of the week!!
                    [rating] => 5
                    [reviewer] => princess essue
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                    [review] => It’s hard to make that decision to place your loved one in a nursing home because you can’t provide that care anymore.   This team will not only  take your loved one and care for them but they will also be there to guide you, comfort you and help you with this hard transition.  Thank you team for the dedication and passion you show day by day.
                    [rating] => 5
                    [reviewer] => Lissette Curry
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                    [rating] => 5
                    [reviewer] => Naema Lavern
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                    [review] => My wife works there and she always has good things to say .
                    [rating] => 5
                    [reviewer] => Clarence Lee
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                    [review] => My grandma was there for a few weeks, the team was excellent and we were able to bring her back home without worries!
                    [rating] => 5
                    [reviewer] => Paula Ramirez
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                    [review] => My grandma had to come to metro West for a knee replacement. As a family, we were very pleased with this facility and the staff. Leifa and Tiffany are great nurses who took excellent care of my grandmother. They were patient and helpful, always available to answer any questions we had.
                    [rating] => 5
                    [reviewer] => Christian Crews
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                    [review] => I visit my grandma here and every time I go she has nothing but positive things to say about the staff and the care she's receiving.
                    [rating] => 5
                    [reviewer] => Casey Singer
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                    [review] => My grandfather has been there for a little over a week now. He had a stroke and barely speaks English. There are tons of bilingual staff there to help. And in just 8 days we have already seen improvement. He has been in other rehab facilities in the past and none compare. Metro West has kept my family and I informed and updated on his care. The nursing staff is very attentive and truly care. I am very pleased with the facility.
                    [rating] => 5
                    [reviewer] => Victoria Ortega
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                    [review] => My grandfather was at this facility for almost a month and I have nothing but good things to say. He suffered a fall at home and just needed some therapy to get him stronger. The entire experience was new to me and my entire family. But the staff at Metro West made it such a smooth process. We couldn’t be happier with the care he received.
                    [rating] => 5
                    [reviewer] => Angie Maldonado
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                    [review] => I would not refer this rehabilitation home. Too many issues with no immediate response. Not like it used to be.
                    [rating] => 2
                    [reviewer] => Leonard Bowman
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                    [review] => This is the worst facitity for rehabbing your loved one. My dad was in there to get his strength built up from Congestive Heart Failure. PT was good, but things were never done that was ordered, his weight, his legs were not treated from sores, due to fluid build up. I could add much more but you get the jest. RUN AS FAST AS YOU CAN AWAY FROM THIS FACILITY!
                    [rating] => 1
                    [reviewer] => Darla Bailey
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                    [review] => If u love your parents please don’t u ever put in this place!!!!!! This place should be closed!!
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                    [reviewer] => Ellen USA
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                    [review] => I have been working in the healthcare profession for 16 years and have been to many skilled nursing facilities.  After a recent visit to MetroWest Nursing and Rehab, I can tell you that this facility is clean and has a very professional and supportive staff.  I strongly recommend this facility for rehabilitation needs as well as employment opportunities.
                    [rating] => 5
                    [reviewer] => Monica Greenlaw
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                    [review] => Metrowest is a great place to work! Staff is amazing and work together seamlessly. Our residents are wonderful and I love seeing them do their activities!
                    [rating] => 5
                    [reviewer] => Michelle Villard
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                    [review] => I have worked with skilled nursing facilities for the past 5 years. And I've been with the company for 7 months now. All staff is very welcoming from the start, as soon as you step foot into the building you are greeted and assisted. I recommend stopping by and taking a tour if you have a loved one needing some short term rehab or long term care. Even if this is all a new experience for you all staff is available to help through the process.
                    [rating] => 5
                    [reviewer] => Laura Ramirez
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                    [review] => I work for Brookdale and I love partnering with the team at Metro West. Laura, Naomi, Michelle, Paula, Randall, and the whole team are amazing. They are always very welcoming and accommodating.
                    [rating] => 5
                    [reviewer] => Susie G.
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                    [review] => The nursing staff took great care of my grandmother-in-law after her amputation. The rehab department had their work cut out for them but got her moving. Any concerns or requests were addressed timely and honestly. We really appreciated their care and concern for her.
                    [rating] => 5
                    [reviewer] => E.J. Dawsey
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                    [review] => Ive worked there for over 8 years and I’m very sad to be leaving. I’m moving up north for my husbands new job soon.  I will truly miss the staff and residents. They’ve become my family over these years.  I worked in several nursing facilities in the area through agency before setting at Metrowest. Metrowest is by far the best facility in this area. It’s 5 star for a reason.
                    [rating] => 5
                    [reviewer] => Brian Fresco
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                    [review] => My grandmother is in this facility and calls me to constantly talk about the staff ...it isn't the cna's it's the nurses they dont help and this leads to the cna's being made to overwork with too many patients either hire more cna's or make their work easy and also try to keep family members from stressing the staff too much. It makes you and your company look bad.
                    [rating] => 2
                    [reviewer] => Lexi Jones
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                    [review] => 
                    [rating] => 5
                    [reviewer] => Steve Sabatino
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                    [review_date] => 2018-12-04
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                            [Review Text Prior To Dec 4, 2020] => My grandfather had a hip replacement and was at this facility for awhile. The nurses were attentive and always willing to help. The facility was clean and we couldn't be happier with the care he recieved. I'm not sure why the negative reviews, maybe there was a change in management. The nurses had personality and he was taken care of from the PT, to the bed staff to keeping him and the wound clean. Highly recommend!!
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                    [review] => super clean place, nice workers & they seem to be concerned about my aunts health and well being.
                    [rating] => 5
                    [reviewer] => Alysia Ladon Hernandez
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                    [review] => I had an awesome experience with the new administration.
                    [rating] => 5
                    [reviewer] => D Williams
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                    [review] => The administration and nursing staff have been a delight to work with here! They all genuinely care about their patients.
                    [rating] => 5
                    [reviewer] => Kira Walker
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                    [review] => I'd like to thank all of the staff at Metro West Nursing and Rehab for all of their hard-work and dedication. Several of my friends and family members have been well cared for at this facility. The staff and management  have always been friendly and responsive to their needs. I appreciate all that you have done. Thank you!
                    [rating] => 5
                    [reviewer] => George Williams
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                    [review] => IF THERE WERE A WORSE PLACE TO REHAB..COMPARE IT TO METRO WEST I WOULD NOT TRUST METRO WEST TO CARE FOR A TOMATO PLANT.The staff working there were nice but MANAGMENT kept a skeleton crew 24\7 leaving patients to fend for themselves because call lights are never answered. And the nurses have no time for the patients because they are too busy giving out the medications.I left here by ambulance to go to hospital and refused to go back after my hospital stay. Do not stay there.You will regret it. ...
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                    [reviewer] => patti morse
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                    [review] => The one thing I can say is the only people who care here and that are nice are the ones that give the patients their food.  The nurses and doctors tried to convince me and my family that my mom was ok and that she did t need medical attention and when I didn’t listen to them and took my mom to the ER she ended up in icu because of their negligence.  I will never let anyone I know stay in this facility   They really don’t know what they are doing and they just don’t care about anyone’s well being. Most of these people who work there are rude and they seem like they don’t know the minor details in someone’s health or they just don’t care
                    [rating] => 1
                    [reviewer] => Stephanie Warner
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                    [review_date] => 2018-07-31
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                    [review] => The entire staff is terrible, from the nurses down to the janitorial staff. Nobody was downright rude but the the way they treat their patients is unacceptable. They neglect the patients and only work when family comes around. The place stinks and is infested with bugs in both the rooms and the public bathroom in the front area. So many things have gone wrong in the past week since my loved one has been there and it hasn't even really been a full week. This is definitely not a place you would want to send someone that you care about. If there was less than a one-star they definitely receive that. The lack of urgency and attentiveness to rehab patients is unacceptable. The communication  between the facility and third-party transportation companies is hazardous my love one was left in a wheelchair on the curb. We came to visit and found him there. After we express our anger and how we wanted to bring him home they threatened to call DCF on us when in all actuality we need to call DCF on them this is poor treatment and no human let alone the elderly should be treated this way.
                    [rating] => 1
                    [reviewer] => Ciaraa Monaee
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                    [review] => Staff very rude an irresponsible, patients are ignored at times when help is needed
                    [rating] => 1
                    [reviewer] => Earl Taylor
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                    [review] => My mother recently had a stroke and the hospital recommended she go somewhere for therapy. We went and checked out a lot of facilities and chose Metrowest because it was the best looking and cleanest. We had a wonderful experience there. Nursing and therapy were outstanding! They really seemed to genuinely care and were very attentive to my mothers needs. Do not hesitate to have your loved one go to Metrowest, the place was awesome!
                    [rating] => 5
                    [reviewer] => Jose Figueroa
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                    [review] => As a psychologist who has experience in a number of nursing facilities in Central Florida, this place isn't that bad and that gets them 5-stars. The physical therapy/occupational therapy staff (m-f 8-6p) is fantastic and really help patients recover quickly, while also keeping them safe. The food looks good enough to eat (which is saying something for "hospital food") and the facility is kept up nicely. Residents can garden and eat the fruits of their labor. As for the complaints posted, evening and weekend skeleton crews are the new normal in skilled nursing. This facility is more responsive to call lights than any other facility I've worked. This is one of the few places that I would refer friends/family to for skilled nursing care.
                    [rating] => 5
                    [reviewer] => Stephany Mahaffey
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                    [review] => Is there less than 1 star.  The patient was not allowed to be escorted to restroom upon entry. Instructed to stay in bed o urinate and defecate on herself until physical therapy  came in the morning 12 hours late.  Is this a a healthcare provider.The employees are rude, evasive and demeaning.  Such deliberate behaviors of slothfulness  among all.  "The facility stinks like a sewer.  Run from this facility! Flee!My loved one stayed 2 hours and was transported away by EMT with chest pain. Flee!.
                    [rating] => 1
                    [reviewer] => Beryl McClary
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                    [review] => The isn't always good, but it's always cold.  They are under-staffed, it can take 2 hours for a CNA to answer a call light. The CNA's won't help each other. Since the Activities Director as fired they aren/t many ativities. One of the activities ladies is rude and not very nice, I think the power has gone to her head..  I would never reccomend this place.
                    [rating] => 1
                    [reviewer] => Gigi Bornemann
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                    [review_date] => 2018-06-22
                    [review_time] => 09:45:03
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                    [reviewer] => Bryan Lopez
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                    [review_date] => 2017-12-04
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                    [review] => No phone! Poor customer service
                    [rating] => 1
                    [reviewer] => Alfred Sanders
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                    [review] => HORRIBLE! STAY AWAY! I WENT TO VISIT A FAMILY MEMBER WHO WAS LEFT SITTING IN THE SAME SPOT FOR OVER 6 HOURS! SHE CALLED FOR THE NURSE ONCE SHE GOT TIRED AND NEEDED HELP TO BE MOVED BUT NO ONE ANSWERED. I WAS INCOMPLETE DISBELIEF UNTIL I CALLED THE NURSE SEVERAL TIMES AND NO ONE CAME! I HAD TO WALK TO THE NURSING STATION MYSELF NO ONE GREETED ME AND I WAS TREATED WITH AN ATTITUDE. WHEN I ASKED WHY WAS SHE JUST LEFT THEIR THE REPLY I GOT WAS I DON'T KNOW! THIS IS ABUSE! I WILL BE REPORTING THIS PLACE!!!!
                    [rating] => 1
                    [reviewer] => Liz S
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                    [review] => The people where jerks didn't want to listen to my and release my mom
                    [rating] => 1
                    [reviewer] => Jason Brian
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                    [review] => Worst place! Employees have the worst additudes ive ever seen!!!
                    [rating] => 1
                    [reviewer] => Paging Mr. Morrow
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REVIEWS

The employees are warm, friendly and helpful. I recommend MetroWest Nursing and Rehab for employment opportunities as well as short or long term care.
Monica Greenlaw
The rehab staff is amazing, the nurses and cna's are very helpful. The building is clean and there are no foul smells. The food looks well prepared and the meals are well planned. If you are looking for a rehab after an illness or surgery look at Metrowest you won't be disappointed.
Sue Stolpa

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